Cohen's Fashion Optical

Mar 2024

I wish I could give them 0 stars... I thought I could give this place a second chance to replace my nose pads since they have a bad rep in the neighborhood. The reason for the second chance was because years ago I was looking for work and they turned me down. They said they wanted a bilingual sales clerk and could not hire me because I was not bilingual.So fast forward to today March 25, 2024 and I told my dad I needed new nose pads as mine were starting to wear out. My dad said he used them to fix his nose bridge and said he had no problems; boy was I wrong.They took my glasses in and the owner had his worker take them to the back. What usually takes two seconds to a...read full review

Jan 2024

Disgusting staff, minus one young lady. Every single time I have been here I have had a negative experience with a middle aged, woman with raccoon mascara with a DISGUSTING ATTITUDE. Why they continue to keep her with her unprofessional demeanor is beyond me. I JUST called today to see about an appointment and as usual she was abrasive and caught an attitude about me requesting her to check if I was eligible for new glasses. This entire establishment is garbage, specifically because they insist on holding on to employees with lacking customer service skills. I’ve witnessed her (in person) only be proper and inviting to Spanish speaking / Latino presenting individuals,...read full review

Jan 2024

Disgusting staff, minus one young lady. Every single time I have been here I have had a negative experience with a middle aged, woman with raccoon mascara with a DISGUSTING ATTITUDE. Why they continue to keep her with her unprofessional demeanor is beyond me. I JUST called today to see about an appointment and as usual she was abrasive and caught an attitude about me requesting her to check if I was eligible for new glasses. This entire establishment is garbage, specifically because they insist on holding on to employees with lacking customer service skills. I've witnessed her (in person) only be proper and inviting to Spanish speaking / Latino presenting individuals, anyone else she gives her a** to kiss. I am fed up with this service, moreso disappointed in her employer who allows this to continue. Save yourself the trip, take your business elsewhere.