About Bronx Veterinary Center of Westchester Square
The Bronx Veterinary Center of Westchester Square provides professional and attentive care for animals. The staff is knowledgeable, caring, and efficient, making the appointment process easy and the fees reasonable. The center prioritizes the comfort of animals during procedures and provides clear post-care instructions. Clients appreciate the quick service, friendly and professional staff, and the informative, kind veterinarians who help their pets feel better. The veterinary team at both locations is highly recommended for their compassionate and professional care. Customers describe the staff as amazing, the facility as clean and professional, and the overall service as satisfactory, with the only minor drawback being the limited space in the establishment.
- Excellent doctors (recommend Dr. Bassman), excellent techs, excellent front office staff, excellent management. No exceptions, which is rare.
- Facility is kept immaculate without feeling sterile.
- Very transparent pricing.
- Their “Fear Free” handling can really make a difference, especially for older or vulnerable cats that can actually get sicker from stress.
- Management and staff have always been responsive to even minor feedback.
- Handling of insurance is seamless. Never have to even think about it.
After 5+ years of having 3 cats at Heart of Chelsea (2 routine/healthy cats, one who went through an uncommon illness) we couldn’t be...read full review
I cannot recommend Dr. Tu highly enough. She is not only an exceptional veterinarian, but also a highly skilled behaviorist, and I feel incredibly lucky to work with her in both capacities. When I brought my recent rescue, Lumi, to see her, she took an extraordinary amount of time getting to know Lumi and me, taught me things I genuinely hadn’t learned elsewhere, and offered thoughtful, real-world recommendations that felt practical, compassionate, and effective. She is incredibly responsive, and I received a detailed report right away, which made an immediate difference in how confidently I could move forward. The trust she has built is so strong that I am now bringing...read full review
Great experience at Heart of Chelsea Vet. The staff was kind, attentive, and professional during a stressful time. The doctor was very knowledgeable and took excellent care of our old pug. We felt listened to and supported throughout the visit. Highly recommend.