Reviews for Professional Gutter Services of Westchester
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Monday: 6:00 AM - 8:00 PM
Tuesday: 6:00 AM - 8:00 PM
Wednesday: 6:00 AM - 8:00 PM
Thursday: 6:00 AM - 8:00 PM
Friday: 6:00 AM - 8:00 PM
Saturday: 6:00 AM - 5:00 PM
Sunday: 8:00 AM - 4:00 PM
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accepts credit cards
Professional Gutter Services of Westchester
17 Birch Rd, Briarcliff Manor
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These people are dangerous criminals. Mario Perez together with either Ray Perez or Dominic Perez attacked me, held me down and forced me to empty my pockets to strong arm rob me of my property. Stay far away if you don't wanna get robbed, beat up, or god forbid shot. These people have no regard for human life and they need to be in prison. Very dangerous criminals, especially Mario, I have everything on camera, as this happened right outside my home on a busy new york city street, my building manager already reviewed the camera, and soon I will know exactly if the second thug was Ray or Dominic. Please people be safe out there with thugs like this out free, they won't be free for much longer
I used Westchester Gutter cleaning for a few years and was very happy with their service. They were very communicative, let you know what day they were coming, and were very careful with the cleaning: they bagged the debris on the roof and brought it down, and at my request did not use the leaf blower on the ground and would disturb our flower beds. However they have now been bought out by Ned Stevens and the service is very poor - they just showed up one day without letting me know they were coming, and they just tossed the debris onto the ground into our gardens, and were running around with the leaf blower disturbing the garden when I arrived home. Would not recommend.
This is my first review ever on yelp, but I felt strongly enough that I registered to let others know what's going on with Ray and WGC. I had Ray come out and do a cleaning and assessment as well as a repair to my home. He charged $300 for the assessment and $500 for a repair. Both of these seemed fine to me. However, we conducted work in early November, and we not once talked about timing or leaves coming down from the trees. Now, a 4 weeks later, my gutters are full of leaves again. Being a first time homeowner, I didn't think to ask but assumed that I was in good hands. I called back to ask about this today, and Dominic (a nice enough guy) mentioned that the team is supposed to have a discussion with clients about when is the right time to do this repair work, as well as the fact that they typically do a discounted revisit in circumstances like this. He mentioned he would check with Ray, the owner, and get back with a resolution. 30m later, he called with news that they would be willing to come back for the full price of a cleaning and there wasn't anything he would do to make this right. So, neither of the things promised happened. I was left with feeling like I was cheated out of some money because he saw an opportunity during his low season, and even though it would have made sense to do the work later, he saw a chance to make some quick money now and leave me with the bag. Disappointing and I'll be going somewhere else. Would advise others to be careful of Ray and his team. Beware.