“Paul Davis did a fabulous job putting our basement back together after a bad leak. They were friendly, knowledgeable and timely. Rhea Buckland worked with me after an unfortunate issue regarding insurance/payments. She is a wealth of knowledge and her advice was spot on. I highly recommend this company for any restoration needs!“
“Jason Kalikow (owner) and his crew worked on the restoration of our basement quickly and efficiently. He also helped coordinate communication with our insurance company and explained everything thoroughly. The best part was that Jason was always communicating with me about the status of the job or to answer any of my questions, even on Mother’s Day! I highly recommend him for any work Restoration Pros do.“
“Did an awesome job on my carpet and sectional. Noticeable difference. Will be using them to restore my wood floors next“
“I've been using Stanley Steemer for 20+ years. I have two small dogs that don't always like to use their Wee Wee pads. Stanley Steemer always gets the stains out. Their guys,, are very responsive to my issues with dog urine. Can't recommend them enough!! The best!!!Services: Pet stain & odor removal“
“Guys did a great job. Very happy with my carpets. They came out great. Will recommend to all friends and family.“
“If you do find yourself in the unfortunate position of requiring asbestos abatement services in your home, you'll be in terrific hands with Branch Services and Nick Russo. From the first phone call through the project completion, Nick and his team were experienced and knowledgable, as well as accessible and very quick to reply to all my questions. They were able to start and finish the job much more quickly than I had anticipated, and they set my mind at ease during the actual abatement. If we ever find ourselves in this kind of predicament in the future, my first call will be to Nick and Branch.“
“Upper Restoration knocked my socks off. Had water damage and it was a nightmare. Their team was incredibly professional and made my home better than it was prior to the damage. Highly recommended!“
“United Water Restoration did an amazing job fixing the damage in our home caused by a water pipe leak. The team, led by Nick, conducted an extensive review to determine where the damage was inside our walls. They explained the whole process in detail and worked directly with my insurance company. They did a clean job of removing what was needed to get to the water damage and documented everything in detail to provide to insurance. I hope I never need to use their services again, but if I ever do, I know I’ll be in good hands. Thanks Nick and team!“
“Both Gary and Tom were responsive and engaged with me immediately. Tom’s expertise and professionalism really put my mind at ease. I would recommend this company without reservation.“
“Thank you to Pete and Matt and your team for getting my house back - very neat and clean and communication back and forth was Excellant!!
I would definitely recommend them!“
“I can’t say enough great things about Phil, Ricardo and his guys! They were knowledgable, helpful, efficient and left the place looking great! I highly recommend them! Thanks again!“
“This is a great company. Everyone is so respectful and easy to work with. I have used Premier, 2 times now. Sean is amazing to work with. He listened to us, he communicated, and always got back to us. The work they do is top-notch. Highly Recommend!!! *Special thanks to Tim and Kevin for the great work they did!“
“I had flooding and water damage to my basement and some old mold. They were quick and responsive to come out and fix the water damage and mold. They were very reasonable with prices, would highly recommend!“
“Unfortunately I had a pipe burst earlier this year. The basement was flooded & we discovered an underlying asbestos floor that had to be removed. I called several companies that offered this service but I was having a hard time finding one I liked until I called Flag Enterprises in Lindenhurst NY. Tom & everyone in the company that I dealt with was so nice. Tom explained the 3 day process to me so I knew what to expect. He was very patient & caring unlike the other companies that provided no answers. When the job began they came on time each day. They were courteous, neat & respectful of my home. They even put up a plastic barrier preventing my cats from entering the basement. They removed benches, shelving & everything needed to access the entire floor. They removed all the asbestos successfully & then cleaned up the floor finishing it with a coat of gray paint. They made easy for my contractor to lay down a new vinyl floor. They were a pleasure to deal with & I would highly recommend their services.“
“Clean Up Kings are the best. My 85 y/o mother, who’s lived in her house for 50 years, had a major puff back. Interviewed several contractors but we went with Clean Up Kings. Best decision ever!! They were at the house promptly every day. They packed up everything (50 years worth of stuff. 2 PODS were filled) in my moms house after cleaning each piece. They took care with everything they touched - like they would if it was their own mother.I would like to personally thank them for their attention to details and all their help in getting my moms home habitable for her!“
“I never got to use any services offered by this company but I had a great pleasure meeting Bob, Eddie and Tommy to discuss our work relationship. These guys are the real deal with over 30 years of experience. These guys run the company with the highest industry standards and that is why they are loved and respected in the entire Long Island community. These guys would not hesitate to take extra steps to help their clients and the community.“
“Courteous, professional, and timely. Customer service is top notch. I wouldn't recommend anyone else for fire and water damage restoration service, and mold remediation. 5 star.“
“We called The Cesspool & Drain Pro early in the morning and was plesently greeted by Rob who was able to get a truck out to us within the hour. We are beyond satisfied with his work ethic, honesty, and knowledge. I will be recommending The Cesspool & Drain Pro to our family and friends!Services: Toilet repair“
“Competency is being too highly rated in the 21st century. You call a call center and the person understands and handles your request. You get a survey and you are supposed to be elated that someone did the job which they were hired to do. You are supposed to treat the lack of incompetence as something exceptional. I don't. When I receive competent, efficient service, I rate them moderately because a customer should be entitled to expect competence as a minimum requirement. I need to preface my review with the above because if All Island Restoration (AIR) had done the job completely and within an appropriate timeframe and with proper communication, they would receive three stars because they did what was needed; what should be expected. What constitutes a five-star rating? Not only did they get the job done completely, they did it as well as it could be done. The doors were properly installed. Drywall and electrical work were done with exceptional care. Cabinetry was properly aligned with meticulous placement of hardware. Flooring work was expertly done with an emphasis on ensuring the best overall appearance. Tasks were scheduled intelligently so that work that could be done simultaneously without interference were thusly scheduled. AIR took care to protect any work that was already complete from being mishandled or damaged by their subsequent work. While quality of materials was emphasized, AIR was careful about understanding our limited available funds so that a reasonable middle-ground could be achieved whenever necessary. Cleaning up after their work was likewise always a priority for them. The Project Manager, Joe, listened so carefully to my responses to his questions that he learned (without directly asking me) what my priorities and concerns would be. He quickly understood when he could make a decision himself (and then alert me later), and when he needed to get my input beforehand. Given my busy schedule, it was truly a godsend to know that I could rely on him to be watching out for my home as he would for his own. I grew to rely on his expert advice as you would from a close friend or a trusted sibling. Being a good communicator does not mean using lots of words or lots of five-dollar words. Being a good communicator means getting the information across efficiently and accurately. Joe is an exceptional communicator. I quickly learned that if I needed to know something, I would be informed. He always ensured that I properly understood an issue before he would allow me to make a decision. Early on, he let me know when he should be accessible for a text or call and when he might not be. I respected his time and he never let me down in terms of responding. He let me know that he would pick up a call whenever he could or would get back to me if he could not. Knowing this, I never had to leave a him a message, both of us understanding that he would always return the call. He was likewise very respectful of my time, judiciously using text messages when appropriate so that I could respond as time permitted. As a result of their tremendous efforts, the home has been not only restored but is far better than anything I would have been able to achieve had I led the efforts myself. While I believe that other firms could have done this work competently, I do not believe that any would have done this work better.“
“Water damage in basement with rebuild: I have to say this is one company that shows up to work ON TIME each day and who’s workers actually put in a full day’s work. Alex and Carlos, not only take great pride in their exceptional work but they also left our home impeccably clean both inside and out at the end of each day. They were extremely polite and respectful too. Highly recommend Rainbow Restoration North Shore!“
“Phenomenal response to a water damage case. Expeditious, professional, clean, organized. I cannot thank Suzanne and the Belfor team enough for an excellent emergency response!“
“Called Roto Rooter for my mom’s clogged sewer. The gentleman who was sent was very professional. Answered all of our questions and cleared the clog quickly. Cleaned up after himself as well. Totally would recommend!“
“Fantastic and friendly work by GreenPro. We had anti microbial Air duct cleaning that was in really bad shape in a very old house. After they were done it was spotless, they provided before and after pictures and explained in detail what we had and what was done. Vic and his crew were great, highly recommended!“
“Nice to have a company knowledgeable in dealing with insurance claims I needed help with, respectful workers left my home clean as a whistle!“