Hire this guy to install a mini split unit. He did everything in one day no problem. After a couple of weeks the ceiling cassette he install started to leak. Call him and text him couple of times. He never got time to fix it. Last time I was able to talk to him he told me to just and more insulation around the pipes. Horrible guy to hire.
January 2021
I had hoped that being contacted by the BBB would motivate Carlos to refund the payment we gave him for services that were never rendered, but he has ignored them as well. This is a pretty good indicator of this business' practices and ethics. I am not even going to get into the convoluted excuse Carlos gave us as to why he couldn't return and do the work we paid him for. After I posted my first review, he contacted us and said he would return our money, and asked that I delete my negative review when he did so. I would have been happy to do so if Carlos had lived up to his word, but unfortunately he didn't. So I am compelled to post this update and repeat... read full review
January 2021
Hired Carlos for changing 3 radiator valves and system cleanup. He changed 2 of the valves, but couldn't reach the 3rd one. He said he would come back to change the 3rd one and to bleed the entire system. I paid him upfront (my mistake) and he never showed up...even after repeated calls and texts.
Hire this guy to install a mini split unit. He did everything in one day no problem. After a couple of weeks the ceiling cassette he install started to leak. Call him and text him couple of times. He never got time to fix it. Last time I was able to talk to him he told me to just and more insulation around the pipes. Horrible guy to hire.
I had hoped that being contacted by the BBB would motivate Carlos to refund the payment we gave him for services that were never rendered, but he has ignored them as well. This is a pretty good indicator of this business' practices and ethics. I am not even going to get into the convoluted excuse Carlos gave us as to why he couldn't return and do the work we paid him for. After I posted my first review, he contacted us and said he would return our money, and asked that I delete my negative review when he did so. I would have been happy to do so if Carlos had lived up to his word, but unfortunately he didn't. So I am compelled to post this update and repeat... read full review
Hired Carlos for changing 3 radiator valves and system cleanup. He changed 2 of the valves, but couldn't reach the 3rd one. He said he would come back to change the 3rd one and to bleed the entire system. I paid him upfront (my mistake) and he never showed up...even after repeated calls and texts.