Matt came and fixed the problem, very very nice guy took his time and explained everything very knowledgeable. The receptionist was a sweetheart very professional. Excellent experience..I highly recommend them.
August 2024
Nick arrived as scheduled. Was pleasant and professional. Found the problem and fixed the problem in a timely fashion. First time using this company and was very pleased with the service from the initial phone call for service and the technician who was dispatched.
January 2024
Noticed a drain clog first thing in the morning of Jan 15. Called Ray the Plumber, was told Zoom Drain, (their sister company) would handle the issue and contact us. Zoom Drain gave us a window of 11am -2 pm. At 9:40 am we got a text ( with photo and bio of Matt) who was on his way and got here just after 10 am. Matt got right to work. He educated me about drain clogs and explained what he was using to unclog it. He had a flashlight with a camera that goes into the drain with the snake, while he works that, he watches on his tablet and can tell when he's making headway. He was real personable, happy to explain things about how it all works and just a real nice guy... read full review
Matt came and fixed the problem, very very nice guy took his time and explained everything very knowledgeable. The receptionist was a sweetheart very professional. Excellent experience..I highly recommend them.
Nick arrived as scheduled. Was pleasant and professional. Found the problem and fixed the problem in a timely fashion. First time using this company and was very pleased with the service from the initial phone call for service and the technician who was dispatched.
Noticed a drain clog first thing in the morning of Jan 15. Called Ray the Plumber, was told Zoom Drain, (their sister company) would handle the issue and contact us. Zoom Drain gave us a window of 11am -2 pm. At 9:40 am we got a text ( with photo and bio of Matt) who was on his way and got here just after 10 am. Matt got right to work. He educated me about drain clogs and explained what he was using to unclog it. He had a flashlight with a camera that goes into the drain with the snake, while he works that, he watches on his tablet and can tell when he's making headway. He was real personable, happy to explain things about how it all works and just a real nice guy... read full review