13 Mane Hair Studio

Oct 2023

This individual has a rude disposition about herself. She does not know how to be professional and talk to clients. She's quick to make slick remarks and degrade your hair once she feels you're not a good "fit" for her salon. Major rip off.

Sep 2023

My recent salon experience with Natasha at Vanity Hair Studio NYC was nothing short of a disaster! I was referred to Natasha by my MUA Makeupbylatisha and therefore had high hopes when I walked into the salon, but it quickly turned into a nightmare. I would not wish my experience on my worst enemy- Its definitely a nightmare if you spend close to $1000 in services and develop a scalp condition requiring medical attention due to Natasha not properly washing her products from my hair! Upon arrival I waited approximately 45 minutes before Natasha was able to get started. She mumbled an apology and in the same breath indicated they had no hot water - but recommended I still let her proceed with my appointment because her next availability would not be until September.Since I drove 90 minutes for my service I decided to proceed with the cold water. Perhaps i should have taken the lack of timeliness and hot water as a sign but hindsight is 20/20. After her washing my hair both my scalp and locs felt strange and heavy as if they were coated in shampoo. I took a quick look on my phone camera and it confirmed my suspicions-my locs were Sud covered. I spoke up on multiple occasions that my wash was incomplete only to be provided various excuses. I knew this was not normal.She finally stated that she has a limit on how much wash time she performs per client because long washes increases her salons overhead costs but because she hates bad reviews, she would wash my hair one more time. The remainder of my service was very rough and rushed. Natasha's professionalism was out the door. She was on the phone while she completed servicing me and the last straw was when I overheard her saying "whenever we don't have hot water, these annoying clients dispute their charge with bank"! Upon completion Natasha said she would only be able to accept cash though that hadnt been disclosed before.She said she could accompany to an atm if i did not have zelle. I'm promptly paid the fee plus my standard 20% gratuity and vowed never to return to her salon. The next day I found patches of my locs still coated in soap.After spending nearly $1000 between consultations, service costs and gratuity, plus more at the dermatologist I recommend you avoid Natasha at Vanity Hair Studio at all costs. She's unlicensed and unprofessional. As a professional woman with integrity and poise even in bad situations I waited afew weeks to gather my thoughts and leave a review to warn others.

Aug 2023

Worse service ever. The owner is extremely unprofessional and rude. Prices are through the roof. It costs $250 for a phone consultation to discuss possible becoming a client. I was told after 24 hours send an email stating you are still interested in service along with the type of hair products I use, number of locs in my head (I haven't counted) and styles I would be interested it. After I sent an email of interest, I was sent an email refusing service because the owner wrote me I told her after having a baby, i have 4 locs that need repair, and the owner said my hair is too damaged none of the style they asked me to provide wouldnt work for me. One style was a simple bun... without ever seeing my hair. I guess she is a psychic. Regardless, I would not recommended her. She is also suspended on the national sister locks website... I wonder why? I hope I helped you dodge a bullet.