Terrible service. Extremely rude. The man working here raised his voice at us and called us liars for asking him to reverse the extra charges me made to my card. We tried showing him the transactions on my phone but he refused to acknowledge it. Had to call my bank to dispute the charges at the end of the day. Would never step foot in here again.
July 2023
The workers here are nasty people specifically the man that works the main counter. There was an issue with the card machine but he claimed it was an issue on my end. He swiped my card multiple times claiming it was not going through but there were 3 separate transactions on my card that I tried showing him and asked him to reverse but he did not want to. He refused to give me my dress as well so I was out $60 and a dress. I had to call my bank to dispute the extra charges. The next day when we went back to try to get my dress again the man yelled at my husband and immediately started demanding cash for my dress or he would not return it. All in all weird, confusing,... read full review
July 2023
I don't usually write reviews, especially bad ones but I was disgusted by the behavior of the staff at Legend Cleaners. My sister went to get the sleeves of her dress sewn back together and when she went to go get it they insisted she didn't pay despite her having actually been charged twice on her card. My brother in law went in to try and get the dress and the guy working yelled at him for no reason and told him that unless he handed the money over in cash first he wouldn't get the dress. This experience was terrible and I will never be doing business with them. Judging by the other reviews, this place hasn't been good in years.
Terrible service. Extremely rude. The man working here raised his voice at us and called us liars for asking him to reverse the extra charges me made to my card. We tried showing him the transactions on my phone but he refused to acknowledge it. Had to call my bank to dispute the charges at the end of the day. Would never step foot in here again.
The workers here are nasty people specifically the man that works the main counter. There was an issue with the card machine but he claimed it was an issue on my end. He swiped my card multiple times claiming it was not going through but there were 3 separate transactions on my card that I tried showing him and asked him to reverse but he did not want to. He refused to give me my dress as well so I was out $60 and a dress. I had to call my bank to dispute the extra charges. The next day when we went back to try to get my dress again the man yelled at my husband and immediately started demanding cash for my dress or he would not return it. All in all weird, confusing,... read full review
I don't usually write reviews, especially bad ones but I was disgusted by the behavior of the staff at Legend Cleaners. My sister went to get the sleeves of her dress sewn back together and when she went to go get it they insisted she didn't pay despite her having actually been charged twice on her card. My brother in law went in to try and get the dress and the guy working yelled at him for no reason and told him that unless he handed the money over in cash first he wouldn't get the dress. This experience was terrible and I will never be doing business with them. Judging by the other reviews, this place hasn't been good in years.