Reviews for Empire Visionworks BJ's Plaza
Write a reviewHours
Monday: 9AM - 7PM
Tuesday: 9AM - 7PM
Wednesday: 9AM - 7PM
Thursday: 9AM - 7PM
Friday: 9AM - 7PM
Saturday: 9AM - 6PM
Sunday: Closed
Tips
accepts credit cards
Ratings
Google: 3.9/5 Facebook: 4.6/5Empire Visionworks BJ's Plaza
BJ's Plaza, 8336 Lewiston Rd, Batavia
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Empire Visionworks in BJ's Plaza is a well-regarded optical retailer known for its excellent customer service and a wide selection of glasses and contact lenses. Customers appreciate the top-notch service from the staff, who maintain a calm and positive atmosphere even during busy times. The staff is described as approachable, helpful, knowledgeable, and caring, making the experience enjoyable. Many reviews highlight the impressive frame selection, including designer options. The telehealth visit process is praised for being easy and efficient, with doctors taking time to explain everything clearly. However, some customers have experienced issues with reaching the store by phone, leading to in-person visits for appointments. Additionally, one customer noted a discrepancy in store hours, which caused frustration. Despite these minor complaints, the overall feedback reflects a commitment to quality service and reasonable pricing, making Empire Visionworks a recommended choice for eye care needs.