CapitalCare Family Practice Averill Park

Aug 2024

I have been going to this practice on and off since I was in high school (2004). I was continuously told there is nothing wrong with me even though my complaints had always been the same.

This year I was finally diagnosed with an auto immune disorder that they missed for years because they didn't want to take the extra step and run one more test. Due to this, I hate going to doctor because I'm afraid they will tell me there is nothing wrong with me.

I have also been diagnosed with Fibroadenomas and I have been in pain due to these. Yet again, my symptoms were dismissed. The PA Deb Hildreth told me "You are not in pain, there is nothing wrong with you." I...read full review

Jan 2024

If I could leave no stars I would . Very rude and unprofessional. One of the rude women from behind the glass blurted out my business in front of everyone in the office . Rude and nasty with her delivery . My husband and I waited 3.5 months for these appointments and refused to see me . Missed work and everything . DO NOT GO HERE UNPROFESSIONAL AND RUDE . Should have known because the office is connected to a dirty gas station . My husband and I sat in the car and honestly determined if we wanted to continue because the presentation of the office and parking lot was awful.

Nov 2023

Had to go to the ER twice for inhalers cause they weren’t filling mine despite several request. Rather than filling my inhalers after this review they send me a letter saying they were terminating me as a client for failure to maintain a healthy patient-doctor relationship. I’m retired army, I thought the VA was bad but this place takes the gold.