Alcus Fuel Oil & Sons, Inc.

Alcus Fuel Oil & Sons, Inc. is a local business that values customer service and satisfaction. One customer had a service appointment but no one showed up, however the owner personally visited their home to apologize and explain the situation. This demonstrates their commitment to their customers. Another customer went to get their BBQ propane tank filled, but was informed that it was already almost full. The employee not only refunded their money, but also fixed the valve for free. This shows their dedication to providing excellent service and going above and beyond for their customers. A third customer's elderly mother had a new oil burner installed. The manager, Tracy, ensured that any issues were promptly addressed by sending a master plumber, Mike, to fix the problem the same day. The owner, Mr. Alcus, also visited to make sure everything was well. This shows their compassion and consideration for their customers, especially those who may be more vulnerable. In summary, Alcus Fuel Oil & Sons, Inc. is a business that prioritizes customer service, satisfaction, and care. They are willing to take the time to make things right and ensure that their customers are happy.