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Reviews for 1000 Island Animal Hospital, Carla Bender DVM
Add your comment1000 Island Animal Hospital, Carla Bender DVM
42539 NY-12, Alexandria Bay
Directions Call Website Suggest an Edit42539 NY-12, Alexandria Bay
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I have been a long time client at this vet office. They have seen my boy same day and are always on top of things.
People seem to think this office should accommodate emergencies for tourists, I don't think that should weigh on their overall. This is a touristy area but this is a small town vet and cannot accommodate the influx of people. There may be other locations to take your sick pet last minute but it's not fair to rate low because they turned you away. The ti region needs an emergency vet location/services just like they have an ER for humans but that is not the responsibility of this practice.
I have a hard policy of not leaving bad reviews… so, sigh, I’ll give them five stars for having the lights on, but nothing else. I’m traveling through the area and needed a quick exam/meds for my dog that is exhibiting symptoms of Giardia. I offered to pay extra, but they were unwilling to consider seeing me today, tomorrow or even this week. They unhelpfully pointed out that they could get us in sometime next week. Not very compassionate services. Disappointing, to say the least.
The Team @ 1000 Island Veterinary Hospital are exceptional, freindly and empathic!! Our dog had to have major dental surgery. We were kept informed at all times during his surgery and received excellent aftercare instructions.