Scott responded immediately to after hours email. I was able to give him an error code, and he ordered the part on Friday, and was able to show up on Tuesday with the part. It took him about an hour and a half to dramatically disassemble my color LaserJet 4650 printer, and replace one of the laser scanners. He was exceedingly competent. For instance, he did not use an electric screwdriver, since he knew that it would strip out threaded holes for little machine screws. Scott must have taken about 15 parts off the printer, not counting 20 or 30 little machine screws, and got everything back together. When he was finished, the printer worked. So I'm satisfied and will... read full review
February 2021
Been using the Printer Repair Guy for over three years repairing corporate printers, MFP's, plotters, etc. Scott is the best and always provides timely service. Scott is very honest and will inform you if the printer is not worth the repair. There is no need to toss printers into a landfill as Scott can get the parts and repair it at a reasonable price
June 2016
Every time I walk in the store I get 110% THE BEST CUSTOMER SERVICE EVER! Everyone is always so friendly, knowledgeable and helpful. They have helped me with many of my projects. I am so grateful! Thank you!
Scott responded immediately to after hours email. I was able to give him an error code, and he ordered the part on Friday, and was able to show up on Tuesday with the part. It took him about an hour and a half to dramatically disassemble my color LaserJet 4650 printer, and replace one of the laser scanners. He was exceedingly competent. For instance, he did not use an electric screwdriver, since he knew that it would strip out threaded holes for little machine screws. Scott must have taken about 15 parts off the printer, not counting 20 or 30 little machine screws, and got everything back together. When he was finished, the printer worked. So I'm satisfied and will... read full review
Been using the Printer Repair Guy for over three years repairing corporate printers, MFP's, plotters, etc. Scott is the best and always provides timely service. Scott is very honest and will inform you if the printer is not worth the repair. There is no need to toss printers into a landfill as Scott can get the parts and repair it at a reasonable price
Every time I walk in the store I get 110% THE BEST CUSTOMER SERVICE EVER! Everyone is always so friendly, knowledgeable and helpful. They have helped me with many of my projects. I am so grateful! Thank you!