We had a great experience with Phillips Locksmith. We were looking for a smart lock that would work with WiFi. I called another well-known local business - rhymes with Nan-Join - and they had very limited offerings. I called Phillips and spoke with Yuriy first and then Gary, the owner. Not only did they discuss a variety of options with me, they sent a locksmith to make sure the lock would fit on our very thick front door. They ordered the device, and specified the Smart Home Hub I would need to purchase from Amazon to use the lock with my phone. Yuriy came back to do the installation, and Gary showed up to walk me through the tech side, as he uses the same model of lock... read full review
January 2024
Yeah they were nice on the phone and all. Dude seemed pissed off that he had to unlock my car, do his job and drive 15 minutes to help me. I say “thank you” and I get “I don’t get why you couldn’t call someone else to do it”. I’ll make sure I get someone else to do it next time if I have a lock problem.
November 2023
Called to have a lock cylinder changed on the main entry door, and to have the spring changed on a walk through door so that it would stay closed. This guy services Center Square area for his company, he's been to my house before but I forgot he worked for Phillips, otherwise, I would not have called them...I did not care for him the first time he came over. He seems lackadaisical, unconcerned and has a questionable work ethic. He parked his vehicle around the corner when there was ample parking in front of my house, he took his time walking back and forth to his vehicle. He charged me for 60 minutes of his time to do what in my opinion, should have taken 30 min.... read full review
We had a great experience with Phillips Locksmith. We were looking for a smart lock that would work with WiFi. I called another well-known local business - rhymes with Nan-Join - and they had very limited offerings. I called Phillips and spoke with Yuriy first and then Gary, the owner. Not only did they discuss a variety of options with me, they sent a locksmith to make sure the lock would fit on our very thick front door. They ordered the device, and specified the Smart Home Hub I would need to purchase from Amazon to use the lock with my phone. Yuriy came back to do the installation, and Gary showed up to walk me through the tech side, as he uses the same model of lock... read full review
Yeah they were nice on the phone and all. Dude seemed pissed off that he had to unlock my car, do his job and drive 15 minutes to help me. I say “thank you” and I get “I don’t get why you couldn’t call someone else to do it”. I’ll make sure I get someone else to do it next time if I have a lock problem.
Called to have a lock cylinder changed on the main entry door, and to have the spring changed on a walk through door so that it would stay closed. This guy services Center Square area for his company, he's been to my house before but I forgot he worked for Phillips, otherwise, I would not have called them...I did not care for him the first time he came over. He seems lackadaisical, unconcerned and has a questionable work ethic. He parked his vehicle around the corner when there was ample parking in front of my house, he took his time walking back and forth to his vehicle. He charged me for 60 minutes of his time to do what in my opinion, should have taken 30 min.... read full review