I had some hesitation about going with a smaller service company with so many big names in the business locally, but CTC is BBB A+ accredited so I gave them the benefit of the doubt. Cuyler was a pleasure to work with for my heating service. He demonstrated exceptional knowledge, experience and skill. Great customer service; seems like a genuine person. Pricing seemed fair for his time and overhead costs of having a stocked work van and other HVAC technician business related costs. I would have him come back for future HVAC service or installation and would recommend him to others.
I had some hesitation about going with a smaller service company with so many big names in the business locally, but CTC is BBB A+ accredited so I gave them the benefit of the doubt. Cuyler was a pleasure to work with for my heating service. He demonstrated exceptional knowledge, experience and skill. Great customer service; seems like a genuine person. Pricing seemed fair for his time and overhead costs of having a stocked work van and other HVAC technician business related costs. I would have him come back for future HVAC service or installation and would recommend him to others.