About USA Bath Home of Bath Planet Reno
USA Bath Home of Bath Planet Reno is known for providing high-quality bathroom products and professional installation at reasonable prices. They emphasize excellent customer service and offer a lifetime warranty on parts and labor, along with a two-year money-back guarantee on their Bath Planet products, which have the Good Housekeeping Seal. Customers have praised the company for transforming spaces, making bathrooms look larger and brighter, and for their attention to detail during installations. The staff, including consultants and installers, are described as professional, knowledgeable, courteous, and friendly. Installers like Nicholas and John are noted for going above and beyond, ensuring the work is beautiful, safe, and completed on time. Many clients started with one project and, impressed by the results, chose to add more. Overall, USA Bath is popular among homeowners for its quality work, professionalism, and commitment to customer satisfaction, despite occasional delays and communication issues regarding financing.
I had a new bathtub remodel and a bath to shower conversion. The new tub was surprisingly deep and the shower conversion provided so much extra space for showering. I am 6 feet tall and now can actually fit in the tub, and the walk in shower is roomy making showering so easy. With the seat, I can finally wash my feet... I should have had the work done a long time ago. Expensive but it was worth every penny.
Professional, knowledgeable and courteous experience from initial inquiry phone call to product review meeting to logistical coordination communications to installation! Nicholas, installer, went above and beyond to address our family needs while providing us with a new beautiful, safe and exquisite shower and bathroom.
We have been very pleased with all the interactions from our consultant Ryan to Madeline in the office and especially our installer Brandon. We started with just one shower and when the completed project exceeded our expectations we contracted with them for the second shower/tub. We are glad we chose such a company that provides professional and quality work.