About Sierra Express Car Wash
Sierra Car Wash provides friendly and helpful service with a smile. The staff is attentive and accommodating, offering options like retracting the top brush for sensitive vehicles. The car wash offers a range of services, including vacuums and free air, starting at $8. They also offer membership options for frequent customers. The business is always busy, but the staff is efficient and courteous, leaving cars looking like new. This particular Sierra Express Car Wash location is considered one of the best in the area, offering a convenient and efficient service that keeps customers' cars looking great. The establishment stands out for providing complimentary microfiber towels to customers with the premium monthly membership, which costs $19.99. This feature is particularly appreciated, as it eliminates the need to carry one's own towels and prevents unpleasant odors in the vehicle, especially during warm weather. Additionally, the employees at this location are consistently courteous and helpful, contributing to an overall positive experience for customers.
I have been a long time member of Sierra Car Wash, on 9/13 my vehicle was damaged at the Car Wash on Rock. We filled out an incident report that day and was assured that someone would get a hold of us. It is is now Nov 7th and we have had no response from anyone. Our phone calls go unanswered and the staff at the facilities say there is nothing they can do and it is upto the corporate office to get ahold of us. I like the car wash itself but when your vehicle is Damaged they will not assist you one bit.
I have had a membership for some time between two vehicles. Normally they are great. The Sparks location is amazing. Went to the one on grove today. Very disappointed. Cars that were here 15-20 minutes after me leaving. Why ? Because one day while the kid went looking for the easiest car to do. 15 minutes later he was told to do mine. Then he doesn’t even do the bare minimum. Windows were hardly cleaned. Windshield inside wasn’t done. Dash wasn’t dressed. While I 100% recommended Sierra Car Wash, I 10000% recommend not going to the grove location. My husband had issues here a few months back but silly me thought it would be better.