You make an appointment for Dr. Lamerson, you get there and someone you have no idea who they are walks in the exam room, you never see Dr. Lamerson. We have been there several times and have never seen her! Then they do an exam and point out what needs to be done... NEXT time you come in!!! They refuse to do anything other than look at you and tell you what needs to be done. The second time you go in they do a biopsy and send you home rather than remove the problem (sometimes it take 3 or 4 weeks or more to get back in after you find out it's a serious problem) and you have to go back yet a third time to get the problem taken care of! This costs you 3 (three) co-pays... read full review
November 2023
I am surprised to see so many bad reviews... I've been a returning patient of the clinic for about 1.5 years now, and everybody has been very professional with me. In some regards, the staff walked the extra mile, e.g, they've found cheaper sources for my prescriptions (some online pharmacies).
February 2023
The scheduling leaves a lot to be desired. I was called to reschedule a MOH's procedure and told the caller, "let me get my schedule book so that I have the correct date and time." I was told, "2:30pm" on a certain date. On the morning of the appointment, I get a call at 9AM asking me "why aren't you here?" I drove there asap and Dr. Lamerson asked me if I had gotten a "reminder call." No, I did not. I told her I wrote it the date and time down as her office spoke to me at scheduling. Her waiting room was very full and made me anxious about the care. It was not a good day.
You make an appointment for Dr. Lamerson, you get there and someone you have no idea who they are walks in the exam room, you never see Dr. Lamerson. We have been there several times and have never seen her! Then they do an exam and point out what needs to be done... NEXT time you come in!!! They refuse to do anything other than look at you and tell you what needs to be done. The second time you go in they do a biopsy and send you home rather than remove the problem (sometimes it take 3 or 4 weeks or more to get back in after you find out it's a serious problem) and you have to go back yet a third time to get the problem taken care of! This costs you 3 (three) co-pays... read full review
I am surprised to see so many bad reviews... I've been a returning patient of the clinic for about 1.5 years now, and everybody has been very professional with me. In some regards, the staff walked the extra mile, e.g, they've found cheaper sources for my prescriptions (some online pharmacies).
The scheduling leaves a lot to be desired. I was called to reschedule a MOH's procedure and told the caller, "let me get my schedule book so that I have the correct date and time." I was told, "2:30pm" on a certain date. On the morning of the appointment, I get a call at 9AM asking me "why aren't you here?" I drove there asap and Dr. Lamerson asked me if I had gotten a "reminder call." No, I did not. I told her I wrote it the date and time down as her office spoke to me at scheduling. Her waiting room was very full and made me anxious about the care. It was not a good day.