CareNow Urgent Care - Craig & Clayton

May 2024

There was a wait but that's to be expected since I didn't schedule an appointment prior to my visit like four(4) others ahead of me had. The location was easy to find and had ample parking. The facility was clean and spacious with bathrooms and a water fountain in the waiting room as well as a big screen tv that was playing cartoons, I think. All the staff was friendly and nice. I was sitting near the reception desk so I could hear they were nice, friendly and helpful to everyone who approached them. The doctor was knowledgeable, professional and friendly. Listened to everything I said, I didn't feel the least bit rushed. Overall, it was a positive experience and I think I was out of there in approximately two(2) hours. update: I called because the pharmacy closed at 7pm(use to be 9pm) but I really needed the prescription tonight; She remembered me and accommodated me by sending my prescription to a different pharmacy. THANK YOU SO MUCH!!!

Apr 2024

The staff was friendly, would’ve been nice for them to be more accommodating for potential serious injuries. I broke my shin bone by the knee and the wheelchairs they have don’t even have a foot rest on the wheelchair

Apr 2024

I really like my doctor, Dr. Laurel Neville she was very nice and understanding. She was also very attentive and kind, and made me feel a lot better before I left.The rest of the staff was also very nice.