My wife passed away recently and despite a long battle with cancer, we had not made specific plans. She had only expressed her desire to be cremated and have her ashes buried in a cemetery in another state. I did not select a Mortuary until after she was gone. I chose Palm Eastern Mortuary because her father was buried there and it was, frankly, the first place that came to mind. I am glad that I did. I received a call from Tom Cropp, a Funeral Director at Palm Eastern the day after my wife's passing and he set up a meeting for a few days later. Tom seemed to sense what I needed. He was sensitive and respectful but not dour. He listened to my desires and allowed... read full review
May 2024
We contacted Palm Mortuary to get information on pre-planning for a service. Dora Lai reached out very quickly and we had set an appointment to meet with her. She is such a sweet lady! We had a wonderful conversation about our wishes, and she was eager to get to know us and our family. Instead of a sales pitch, she chatted with us like we were old friends. We ended up with the perfect plan for my husband's upcoming memorial service. Dora is so sweet and compassionate. It was a joy to work with her on what would normally be so hard. We are relieved to have a plan in place and to know that Palm Eastern Mortuary will be there for us when the time comes to celebrate... read full review
April 2024
I'd like to commend Zulema for exceptional customer service. She ensured flowers were placed at my uncle's graveside in perfect time for a private memorial last Saturday. I'd never met her, there was no financial gain for the cemetery, and yet she was exceedingly helpful in arranging for the flowers to be placed just 30 mins beforehand. I confirmed Saturday morning, and even though she was out of the office, she contacted her groundsman, Mark, who placed the flowers and texted me to confirm. I'm impressed by how caring these two individuals were, thank you for your caring service.
My wife passed away recently and despite a long battle with cancer, we had not made specific plans. She had only expressed her desire to be cremated and have her ashes buried in a cemetery in another state. I did not select a Mortuary until after she was gone. I chose Palm Eastern Mortuary because her father was buried there and it was, frankly, the first place that came to mind. I am glad that I did. I received a call from Tom Cropp, a Funeral Director at Palm Eastern the day after my wife's passing and he set up a meeting for a few days later. Tom seemed to sense what I needed. He was sensitive and respectful but not dour. He listened to my desires and allowed... read full review
We contacted Palm Mortuary to get information on pre-planning for a service. Dora Lai reached out very quickly and we had set an appointment to meet with her. She is such a sweet lady! We had a wonderful conversation about our wishes, and she was eager to get to know us and our family. Instead of a sales pitch, she chatted with us like we were old friends. We ended up with the perfect plan for my husband's upcoming memorial service. Dora is so sweet and compassionate. It was a joy to work with her on what would normally be so hard. We are relieved to have a plan in place and to know that Palm Eastern Mortuary will be there for us when the time comes to celebrate... read full review
I'd like to commend Zulema for exceptional customer service. She ensured flowers were placed at my uncle's graveside in perfect time for a private memorial last Saturday. I'd never met her, there was no financial gain for the cemetery, and yet she was exceedingly helpful in arranging for the flowers to be placed just 30 mins beforehand. I confirmed Saturday morning, and even though she was out of the office, she contacted her groundsman, Mark, who placed the flowers and texted me to confirm. I'm impressed by how caring these two individuals were, thank you for your caring service.