Jared was able to correct a weird thing that happened to my computer. My contact information on my website was X'd out and could not be read. He was able determined what needed to be updated and corrected the issue.
September 2023
Koal is consistently highly responsive and very concerned we are satisfied with our service outcomes. He always does follow up phone calls and emails to ensure we don’t have further issues whenever we open a ticket.
August 2023
I came in the Sunday after my vacation to catch up on work and complete revisions to a proposal due the next day. To my dismay, I realized I had forgotten my password to my main computer (changed just before I left for vacation). If not for Sonesay's accessibility on a Sunday morning to get me up and operational, I would not have met my deadline. Many thanks to Sonesay and the NetEffect team for being so responsive when I really needed them!
Jared was able to correct a weird thing that happened to my computer. My contact information on my website was X'd out and could not be read. He was able determined what needed to be updated and corrected the issue.
Koal is consistently highly responsive and very concerned we are satisfied with our service outcomes. He always does follow up phone calls and emails to ensure we don’t have further issues whenever we open a ticket.
I came in the Sunday after my vacation to catch up on work and complete revisions to a proposal due the next day. To my dismay, I realized I had forgotten my password to my main computer (changed just before I left for vacation). If not for Sonesay's accessibility on a Sunday morning to get me up and operational, I would not have met my deadline. Many thanks to Sonesay and the NetEffect team for being so responsive when I really needed them!