Home warranty call on a short cycling AC condenser. It would turn on/off every minute and a half until the area cooled down. Obviously would kill the life of the condenser. Their tech Albert came out did a great job diagnosing a tricky fix and explained it really well to me what was wrong. They fixed the issue and their tech was professional and friendly. I would recommend them in the future.
August 2024
Dallas picked up my call at 832pm( called 2 other companies that never answered; both called back the next morning but they were too late therefore there loss). Dallas never rushed me as I explained the issue ( no air blowing while AC is on). I felt so bad calling late at night( he calmed me down). He could've either turned me away or chose to have a tech come the next morn. Richard showed up b4 the 2 hr mark, wasted no time to find the issue( blow motor super dirty& needs replacement). He wasn't annoyed answering my questions along the way& advised to switch out filter every 30 days in the summer which makes a lot of sense considering the Vegas heat.... read full review
August 2024
Albert the technician gave me different option no pressure on selling a new Unit. Thank you for fixing my aircondition during this hot month of August. To Dallas the manager thank you for sending the technicial soon. You guys are awesome.
Home warranty call on a short cycling AC condenser. It would turn on/off every minute and a half until the area cooled down. Obviously would kill the life of the condenser. Their tech Albert came out did a great job diagnosing a tricky fix and explained it really well to me what was wrong. They fixed the issue and their tech was professional and friendly. I would recommend them in the future.
Dallas picked up my call at 832pm( called 2 other companies that never answered; both called back the next morning but they were too late therefore there loss). Dallas never rushed me as I explained the issue ( no air blowing while AC is on). I felt so bad calling late at night( he calmed me down). He could've either turned me away or chose to have a tech come the next morn. Richard showed up b4 the 2 hr mark, wasted no time to find the issue( blow motor super dirty& needs replacement). He wasn't annoyed answering my questions along the way& advised to switch out filter every 30 days in the summer which makes a lot of sense considering the Vegas heat.... read full review
Albert the technician gave me different option no pressure on selling a new Unit. Thank you for fixing my aircondition during this hot month of August. To Dallas the manager thank you for sending the technicial soon. You guys are awesome.