I had two people from Urban meet me promptly at the time we had agreed upon and they examined my AC unit. They gave me the choice of replacing the old unit or getting the motor for the unit switched out. I chose the switch for now and Benjamin and Jakim did a very thorough job making the switch. Afterwards they did find another problem with the freon leaking to I had them fill the unit for now. They did discount the freon and for the time spent and motor part itself the price was reasonable. Thanks for your quick service!!!
August 2024
My A/C started blowing hot air over the weekend. I called URBN first thing Monday morning. They scheduled a tech to come out between 10a and 12p. The temp inside my house was almost 100 Degrees so I thought I was going to have to sweat it out for a few hours but A/C Tech Joseph showed up at 10am sharp. He was a very friendly guy. He asked a few questions about what was going on with my A/C unit then checked the thermostat out. I told him I had just replaced the thermostat so he made sure I had it wired correctly then he went on check the A/C unit on the roof. About 45 minutes later Joseph had my A/C blowing cold air again. I asked him about maintenance and cleaning and... read full review
August 2024
I was on an extended business trip overseas when my wife informed me the A/C went out. I called URBN and they had someone out within 3 hours. The tech (Benjamin) diagnosed the problem but didn’t have the part with him. Instead, he called another tech and had the part brought to my home. Very pleased with the prompt response and service, especially during the hot summer.
I had two people from Urban meet me promptly at the time we had agreed upon and they examined my AC unit. They gave me the choice of replacing the old unit or getting the motor for the unit switched out. I chose the switch for now and Benjamin and Jakim did a very thorough job making the switch. Afterwards they did find another problem with the freon leaking to I had them fill the unit for now. They did discount the freon and for the time spent and motor part itself the price was reasonable. Thanks for your quick service!!!
My A/C started blowing hot air over the weekend. I called URBN first thing Monday morning. They scheduled a tech to come out between 10a and 12p. The temp inside my house was almost 100 Degrees so I thought I was going to have to sweat it out for a few hours but A/C Tech Joseph showed up at 10am sharp. He was a very friendly guy. He asked a few questions about what was going on with my A/C unit then checked the thermostat out. I told him I had just replaced the thermostat so he made sure I had it wired correctly then he went on check the A/C unit on the roof. About 45 minutes later Joseph had my A/C blowing cold air again. I asked him about maintenance and cleaning and... read full review
I was on an extended business trip overseas when my wife informed me the A/C went out. I called URBN and they had someone out within 3 hours. The tech (Benjamin) diagnosed the problem but didn’t have the part with him. Instead, he called another tech and had the part brought to my home. Very pleased with the prompt response and service, especially during the hot summer.