While Element Cabinets represent themselves as a "custom cabinet maker the y are no more than a VERY expensive Home Depot that doesn't complete projects on time or deliver what was their clients' ordered! Plus, if there is/are any issues with the final product, as there were numerous in our $19+K project, their payment program - that requires 95% payment BEFORE delivery - makes it literally impossible to get them to rectify issues that are found at that late stage in the process! We attempted to get a reasonable discount for issues that still persist- and will never be rectified - and their response was to immediately slap a $7,000 lien on our house! I... read full review
June 2023
We were a walk in potential client looking for cabinetry for our master bathroom. We were greeted by a friendly sales rep who told us he was finishing up with another client and would be with us in 5 min. He asked us to wait in the cabinet sample room and to look around. I picked the cabinet sample I liked while waiting. Twenty minutes later I stepped outside the room to the receptionist desk and asked if we had been forgotten. The receptionist apologized as we had been forgotten and told me that someone would be with us momentarily. I had hoped that we had not been forgotten because we were not inquiring about a full kitchen remodel. A few minutes passed and she came... read full review
January 2023
Thanks for the ton of cardboard, left over material and four days of blowing saw dust out of my garage. Home Depot delivered appliances to my house, they took the packaging and trash. RC Wiley delivered furniture to my house and took to packaging and trash, just saying these are professional business I suppose. Updates reviews to come, once finally finished. Thanks to element I been into this project since the end of March, and ETA for final cabinets, and apparently the handles to the cabinets that were hung, end of may….
While Element Cabinets represent themselves as a "custom cabinet maker the y are no more than a VERY expensive Home Depot that doesn't complete projects on time or deliver what was their clients' ordered! Plus, if there is/are any issues with the final product, as there were numerous in our $19+K project, their payment program - that requires 95% payment BEFORE delivery - makes it literally impossible to get them to rectify issues that are found at that late stage in the process! We attempted to get a reasonable discount for issues that still persist- and will never be rectified - and their response was to immediately slap a $7,000 lien on our house! I... read full review
We were a walk in potential client looking for cabinetry for our master bathroom. We were greeted by a friendly sales rep who told us he was finishing up with another client and would be with us in 5 min. He asked us to wait in the cabinet sample room and to look around. I picked the cabinet sample I liked while waiting. Twenty minutes later I stepped outside the room to the receptionist desk and asked if we had been forgotten. The receptionist apologized as we had been forgotten and told me that someone would be with us momentarily. I had hoped that we had not been forgotten because we were not inquiring about a full kitchen remodel. A few minutes passed and she came... read full review
Thanks for the ton of cardboard, left over material and four days of blowing saw dust out of my garage. Home Depot delivered appliances to my house, they took the packaging and trash. RC Wiley delivered furniture to my house and took to packaging and trash, just saying these are professional business I suppose. Updates reviews to come, once finally finished. Thanks to element I been into this project since the end of March, and ETA for final cabinets, and apparently the handles to the cabinets that were hung, end of may….