Started coming here after I had a bad experience at the Banfield close to me. I have a senior dog who started experiencing mobility issues. I was going to the Banfield on Rainbow, had an unpleasant experience with Dr. Berday where I was trying to find a different treatments for my dog and Dr. Berday suggested that I needed to put my dog down because he couldn't get around like he used to. After that, I felt uncomfortable with returning to that location. Since then, I have come to the Banfield at Gentle Doctor and the vets that have seen my dog have focused on treating him for the issues at hand, rather than trying to advise me on their opinion of his quality of life.
May 2023
Their ability to provide petcare is objecrively not an issue. The level of care is subjective. They do not allow the owner/handler to assist if the Pet needs calming which is not advisable or productive.
May 2023
The staff here is usually professional and helpful. They are definitely focused on the pets which I can appreciate. They've helped squeeze my dog in for a visit when she's not feeling well or got injured and notified me of any health concerns they had.
Started coming here after I had a bad experience at the Banfield close to me. I have a senior dog who started experiencing mobility issues. I was going to the Banfield on Rainbow, had an unpleasant experience with Dr. Berday where I was trying to find a different treatments for my dog and Dr. Berday suggested that I needed to put my dog down because he couldn't get around like he used to. After that, I felt uncomfortable with returning to that location. Since then, I have come to the Banfield at Gentle Doctor and the vets that have seen my dog have focused on treating him for the issues at hand, rather than trying to advise me on their opinion of his quality of life.
Their ability to provide petcare is objecrively not an issue. The level of care is subjective. They do not allow the owner/handler to assist if the Pet needs calming which is not advisable or productive.
The staff here is usually professional and helpful. They are definitely focused on the pets which I can appreciate. They've helped squeeze my dog in for a visit when she's not feeling well or got injured and notified me of any health concerns they had.