American West Homes

Oct 2021

We bought our house 17 years ago and watched them build it. I love the neighborhood in the Southwest and they are helpful if you need something you can call the office if it's still under warranty still fix it right away. I just wish that the laundry room and the pantry wasn't in the same tiny room but that was 17 years ago so it probably is different now. We have the American West Paseo but the Promontory in Pinnacle cost more. I'm sure they have a separate laundry room and pantry.

Feb 2021

So many bad reviews but here’s my take.Con :There were a few problems after they were done, but whenever we found any, they would send someone ASAP. Sure it was a bother, but at least they responded in a timely matter. I think that’s the only con I can think of.Pro :1. best sq ft/ price I could find. Been looking everywhere and they got the best deals2. Options. Plenty of options/add ons to choose from. What I like is that we get to choose them and it’s not forced on us like some developers. If you wanna go dirt cheap, you can. But other developers will force you to get the more expensive stuff since that’s their base. Ex: AW will give you a cheaper material as...read full review

Jun 2020

They make beautiful homes, but unfortunately they choose very sketchy partners (Progressive Home, JMAC Plumbing just to name some) and their Home Warranty service is TERRIBLE. I have had to phone, email, stalk their warranty people just to get a response. They are hopeless and they don't care. Also the catch with AW homes is you can put everything in the mortgage, but you must use their suppliers. Progressive Home will rip you off! My biggest advice is to do your home AV yourself, especially if they allocate you to Andrew at Progressive home. He is dishonest and will not work with you to get a quote within your budget. But worst of all is the AW Home Warranty service. it's unacceptably bad and no one at any part of AW Homes cares enough to do anything about it.