“So far my experience has been excellent. I made the decision to go solar, read reviews of a couple of companies. The first call was to Solar Optimum on 5/30.I spoke with Diana Escalante who was very kind and patient with me and my lack of technical knowledge. I had an appointment scheduled for the next day with Brandon Chavez. I intended to get the information and then meet with other companies to compare.
Well Brandon’s professionalism, extensive knowledge and expertise sold me on the spot. He did not push/pressure. He educated me on what to look for when talking to other companies. That showed me the confidence in the quality of their product. He got the process started and has been available to me all along the way.
From that point things were scheduled in a timely manner. Anytime I had a question Brandon responded promptly and would take care of me.My panels were installed yesterday—just just 21days from my initial phone call!! The install team was great. They rang my bell which didn’t work so I figured out they were working when I heard them on the roof. Well they helped figure out/fix my doorbell. My lack of technical skills on display again. So nice going above and beyond.
My only negative feedback is today 6/21 (after panels installed) I received an email stating that my installation was scheduled and had the invoice attached. The invoice was dated 6/20 and started due date 6/20 and the words overdue. I was told that it meant due on receipt. It is just a personal issue with me. I pay my bills on time and having overdue on the invoice was offensive to me.
Looking forward to a cool house without high electric bills this summer.“
“Great service they listened our problem and got it repaired it fast, friendly and affordable.“
“Just had my roof resurfaced. Great crew came in to power wash the entire surface. Cleanup was exceptional. Today the crew worked thoroughly and efficiently to apply the coating. Great price, crew and quality work. Cynthia was friendly, easy to work with and very customer service oriented. A great experience!“
“A tree fell on our roof and damaged inside and out. Richards promptly came by did the estimate. They fixed the inside and outside. They did a wonderful job. Fast and efficient. The workers were wonderful! Highly recommend!“
“All State did a great job with my full re-roof. I was able to talk to Mike (the owner) directly and he answered all my questions and kept me informed through the whole process.“
“I recommend this local company that has been roofing the valley for 35+ years. They gave me a military veteran's discount (they asked me- I didn't have to ask) and put on a white Owens Corning roof and left my place clean. They even shingles under my A/C unit after lifting it a couple inches. I should be good for another 30+ years!“
“We had a commercial roof done by C and C a couple years ago. While recently doing maintenance on the swamp coolers I noticed an aluminum strip that appeared to be expanding because of the extreme heat this summer. This had caused it to pull away from the block walls. I contacted Chuck and he got his crew over to address it under warranty. This kind of service is why I have now referred a few people to these guys. Thanks again“