The staff here was so lovely and caring. My three year old son had such a great time. He said "it's the best place ever in the whole world!" He's begging me to go back! Also Alanna is the best!!! Always so kind and happy! You can tell she enjoys her work!
September 2023
I am so glad that I dropped off my 3 year old granddaughter. She had a blast! The staff was very attentive and reassuring. I never leave my granddaughter with anyone that I do not know. I stayed in the area and I would check on her. She loved the climbing gym best. When I picked her up she asked if she was returning the next day. Unfortunately, we were leaving the next day. I am looking forward to our next stay at the Sunset Station and so is Sunny, my granddaughter.
September 2023
EDIT: I had to edit my review as management got in contact with me to remedy the situation. Misty was very apologetic and explained the situation without trying to make any excuses. I took my kids back and they were both accepted without incident.TWICE we tried bringing our kids here, TWICE and were denied. Once we were told they weren’t going to have staff for the toddler area for another hour or so. We didn’t have time to wait an hour so we left, and my older child was so disappointed. Tried again a few days ago and after 10 minutes of waiting and filling out paperwork and my older child getting excited that she finally gets to go in, again they tell me they can’t... read full review
The staff here was so lovely and caring. My three year old son had such a great time. He said "it's the best place ever in the whole world!" He's begging me to go back! Also Alanna is the best!!! Always so kind and happy! You can tell she enjoys her work!
I am so glad that I dropped off my 3 year old granddaughter. She had a blast! The staff was very attentive and reassuring. I never leave my granddaughter with anyone that I do not know. I stayed in the area and I would check on her. She loved the climbing gym best. When I picked her up she asked if she was returning the next day. Unfortunately, we were leaving the next day. I am looking forward to our next stay at the Sunset Station and so is Sunny, my granddaughter.
EDIT: I had to edit my review as management got in contact with me to remedy the situation. Misty was very apologetic and explained the situation without trying to make any excuses. I took my kids back and they were both accepted without incident.TWICE we tried bringing our kids here, TWICE and were denied. Once we were told they weren’t going to have staff for the toddler area for another hour or so. We didn’t have time to wait an hour so we left, and my older child was so disappointed. Tried again a few days ago and after 10 minutes of waiting and filling out paperwork and my older child getting excited that she finally gets to go in, again they tell me they can’t... read full review