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Reviews for Desert Comfort AC & Heating, LLC
Add your commentDesert Comfort AC & Heating, LLC
901 San Jacinto Street, Henderson
Directions Call Website Suggest an Edit901 San Jacinto Street, Henderson
Directions Call Website Suggest an Edit
Excellent service. Rick was courteous, explained the problem, answered my questions, and gave me options. The repair was done right away, and he even made sure my tenant had a temporary heater until the job was complete, and warrantied. Thanks again Rick and Desert Comfort, much appreciated!
If you read the reviews one thing is clear Rick understands he is in a business that people depend on and can easily be taken advantage of.I had my AC unit go out, and with its age i figured it was time for a new system. So I reached out to Rick to come take a look. Sure he could quote me for a new system, but he asked what was wrong with it. I told him a competitor had come out and diagnosed it but thought it would cost close to $1000 just to see if it was that problem. You could tell Rick was offended for me. He said well let's fix this, then we can talk about a new system. I was ready to drop five figures on a new system rather Rick took a reasonable three... read full review
My AC started going out on the night of July 3rd and completely went out by 3am. I was panicking as I continued seeing the temperature rise in my toddlers bedroom. I began to call several HVAC businesses but none answered and some sent me text messages saying they can assist after hours for a $200 fee. I felt forced to wait for one to open at that point.I based my search on people’s reviews and was a bit hesitant by the lack of reviews on Desert Comfort but with them being close by and the earliest opening HVAC service, I opted for calling them at 7:10am. Rick answered and told me he was booked through Friday (it was TUESDAY!!) but he heard my plea and empathized with... read full review