I had a warranty recall with HP printer and they sent me a replacement. However there was no waybill or return label. The replacement printer paperwork stated if the original printer wasn't returned within 10 business days I would be billed the full amount for a new printer.Shouldn't be a problem getting a waybill to ship it back as I had all the documentation and the entire process was smooth until then.After being on the phone seven times - sometimes for nearly an hour and speaking with a total of 15 different people I had no waybill. Of the 15 HP employees, three told me the label would be emailed within 24hrs from their "label return department",... read full review
November 2022
Moved from Edm a week ago. Could not get my computer working for the life of me. Called Tamarack Computers & a very kind, helpful lady helped me. A technician may be available tomorrow or the day after she explained. I explained how this is my job & urgent. Lo & behold Alberto was here within 40 mins after my call. Superior service, kind & patient with me. Highly recommend this company. Thank you all, ????
I had a warranty recall with HP printer and they sent me a replacement. However there was no waybill or return label. The replacement printer paperwork stated if the original printer wasn't returned within 10 business days I would be billed the full amount for a new printer.Shouldn't be a problem getting a waybill to ship it back as I had all the documentation and the entire process was smooth until then.After being on the phone seven times - sometimes for nearly an hour and speaking with a total of 15 different people I had no waybill. Of the 15 HP employees, three told me the label would be emailed within 24hrs from their "label return department",... read full review
Moved from Edm a week ago. Could not get my computer working for the life of me. Called Tamarack Computers & a very kind, helpful lady helped me. A technician may be available tomorrow or the day after she explained. I explained how this is my job & urgent. Lo & behold Alberto was here within 40 mins after my call. Superior service, kind & patient with me. Highly recommend this company. Thank you all, ????