About Nova Heat Pumps & Air Conditioning
Nova Heat Pumps & Air Conditioning is a family-run business with over 40 years of combined HVAC experience, focusing on the installation of mini-split ductless and ducted heat pumps. As a preferred contractor of Nova Scotia Power and an authorized Mitsubishi Electric dealer, they proudly serve the Annapolis Valley and Halifax Regional Municipality. Customers consistently praise Nova for their professionalism, reliability, and friendly service. The team listens to clients' needs and offers honest recommendations for the right heating solutions. Nova Heat Pumps also provides repair and maintenance services, along with free home assessments to ensure proper unit selection. The installation process is noted for quality workmanship and attention to detail, with technicians ensuring customer satisfaction by guiding clients on system use and making follow-up calls to confirm everything is functioning well. The company offers a worry-free warranty of up to 10 years on parts and compressor, standing behind their work with confidence. Recent reviews highlight the friendly and efficient installation team, the thorough cleaning and repair services, and the prompt and helpful customer service that makes every interaction smooth. Customers appreciate the flexibility in payment options, adding to the overall positive experience with Nova.
Nova Heat Pumps and Air conditioning are amazing! I called for a assessment for my mother and they had us scheduled for the perfect heat pump instalation. They came out to the house and went right to work. They have amazing customer service and they are very caring. After they finished they walked us through how to use it and even called later that day to make sure everything was working properly! If you need a heat pump this is the place to go.
They have installed 3 heat pumps into my home. They did great work, in a timely manner. My most recent heat pump made a funny noise when I swapped it from dry to heat this fall and they were out the next day to figure it out for me! Outstanding customer service. Would recommend them in a heartbeat!
We had Nova Heat Pumps install four heat pumps and continue to call them back for our annual cleanings. The team is amazing, quick to respond and follow through! We highly recommend them!