I really appreciated the extra effort the staff took to get the BBQ I bought into the SUV. I love the new BBQ and the staff here were quick to respond to my emails. I'd buy here again without question.
July 2024
Great buying experience with Adam of a new Napoleon bbq. Not your box store stuff. You get what you pay for. Great store, great products, great staff......... Thanks again Adam.
May 2024
Recently had an older version instantaneous hot water heater go on the blink. Turns out that it needed parts that were unavailable in HRM and replacement parts were weeks out. Contacted their sales department and decided to upgrade to new one. Their schedules were booked out several days and as everyone can appreciate its hard to go without hot water. They pulled all the strings and the next day we had hot water again. The sales team and the service techs were very professional and friendly. I been a customer for many years. They sell quality products and service them friendly professional staff.
I really appreciated the extra effort the staff took to get the BBQ I bought into the SUV. I love the new BBQ and the staff here were quick to respond to my emails. I'd buy here again without question.
Great buying experience with Adam of a new Napoleon bbq. Not your box store stuff. You get what you pay for.
Great store, great products, great staff.........
Thanks again Adam.
Recently had an older version instantaneous hot water heater go on the blink. Turns out that it needed parts that were unavailable in HRM and replacement parts were weeks out. Contacted their sales department and decided to upgrade to new one. Their schedules were booked out several days and as everyone can appreciate its hard to go without hot water. They pulled all the strings and the next day we had hot water again. The sales team and the service techs were very professional and friendly. I been a customer for many years. They sell quality products and service them friendly professional staff.