Never expected to be writing a review about great service after waiting over three months to have my car repaired, but here we are. The delay was primarily due to parts availability and the dealer, but the service I received from Jennifer Scully helped ease my frustrations.
Firstly, their email service is extremely helpful. I always knew the status of my vehicle, and the notes Jennifer added often included additional detail to keep me informed. This saved me from having to keep track and make calls, as the updates came regularly and often.
When I did call with questions Jennifer was always friendly, helpful and extremely knowledgeable.... read full review
April 2024
Got t boned and thankfully car was not a write off. It was fixed very well and looks like it did before accident. A couple things though, my passenger door now leaks water when it's raining, and they forgot to put the cover back on the back seat belt when they removed it.. other then that it looks awesome.
March 2024
Some one had dented our car and I decided to try Chapman's. I am so glad I did , the work was clean, great and on the time promised. From the receptionist, to the estimator and the mechanic who I happened to meet , the service was awesome. Ill be back here in a heart beat if I need body work again.
Never expected to be writing a review about great service after waiting over three months to have my car repaired, but here we are. The delay was primarily due to parts availability and the dealer, but the service I received from Jennifer Scully helped ease my frustrations.
Firstly, their email service is extremely helpful. I always knew the status of my vehicle, and the notes Jennifer added often included additional detail to keep me informed. This saved me from having to keep track and make calls, as the updates came regularly and often.
When I did call with questions Jennifer was always friendly, helpful and extremely knowledgeable.... read full review
Got t boned and thankfully car was not a write off. It was fixed very well and looks like it did before accident. A couple things though, my passenger door now leaks water when it's raining, and they forgot to put the cover back on the back seat belt when they removed it.. other then that it looks awesome.
Some one had dented our car and I decided to try Chapman's. I am so glad I did , the work was clean, great and on the time promised. From the receptionist, to the estimator and the mechanic who I happened to meet , the service was awesome. Ill be back here in a heart beat if I need body work again.