We tried to turn off our gas at the meter which we found out is a no, no. We had to call the gas company, they removed our meter because we had touched it. They required us to install a shut off on our side of where the meter hooks up. This requires a permit. We called a few plumbing companies who said it would take weeks to get a permit and get our meter back especially during Covid-19. We called richduran at 830am they/Mark responded by 1pm, fixed the issue, and applied for the permit. Within 24 hours we got inspected and our meter back. They called the gas company, met them at the house and followed the whole process. Excellent service and friendly folks. ... read full review
February 2019
Great service. Senior discount . Heat pump replaced 19 year old ac units. They cool much more quickly and the heat pump supplements radiant heat on a day where tens drop rapidly Everything done in a timely manner
February 2016
They saved us! We had a very bad installation and no proper startup of a new system by another Santa Fe HVAC company and our unit nearly melted down. Rich Duran Plumbing came out, performed a professional and proper startup of our system, uncrossed several wires and saved our new unit and home. Very reasonable fee was charged and we were able to sleep at night knowing our unit is working properly.
We tried to turn off our gas at the meter which we found out is a no, no. We had to call the gas company, they removed our meter because we had touched it. They required us to install a shut off on our side of where the meter hooks up. This requires a permit. We called a few plumbing companies who said it would take weeks to get a permit and get our meter back especially during Covid-19. We called richduran at 830am they/Mark responded by 1pm, fixed the issue, and applied for the permit. Within 24 hours we got inspected and our meter back. They called the gas company, met them at the house and followed the whole process. Excellent service and friendly folks. ... read full review
Great service. Senior discount . Heat pump replaced 19 year old ac units. They cool much more quickly and the heat pump supplements radiant heat on a day where tens drop rapidly Everything done in a timely manner
They saved us! We had a very bad installation and no proper startup of a new system by another Santa Fe HVAC company and our unit nearly melted down. Rich Duran Plumbing came out, performed a professional and proper startup of our system, uncrossed several wires and saved our new unit and home. Very reasonable fee was charged and we were able to sleep at night knowing our unit is working properly.