Espanola Family Wellness Center

Jan 2023

This place is bad and I don't recommend having your children seen here. The office staff is rude and unprofessional. If you have any concerns they will stare at you like you are stupid and shrug instead of trying to help you. All of the necessary staff here quits. The turn around rate here is huge. I would quit too if I worked here and dealt with some horrid management staff and skills. Be careful with making appointments cause you will show up just to be turned away after being told you don't have an appointment. I had emails confirmI h appointments but front desk staff insisted there was no appointment. So once is one thing but 7x in a row is ridiculous. The fact that stafff should have tried to help and figure things out and just stand there looking at us like we're bothering them is the reason why my children will never ever be seen here again. Add that all their staff quits and children with severe needs are placed on a waiting list for several months at a time and when office staff was asked about the wait list they again look at you like you are speaking a foreign language, it shows that this isn't a place I recommend anyone to take their children. What kind of place leaves a child without their psychiatric meds. They're very lucky they don't get sued for malpractice for making a child go without psychiatric meds cold turkey. I don't think this place should even be allowed to work with children when they're front desk staff are a bunch of naïve immature children themselves. They can't help patients but they can gossip about the rest of the staff there. They literally bad mouth management and staff and probably why everyone quits. someone needs to contact the department of health improvement to suggest an audit of. this place.