Optical Source

Optical Source in Clovis, NM is a highly recommended eye care provider that consistently delivers exceptional customer service and tailored solutions for its patients. According to the reviews, the business has earned a reputation for its friendly, polite, and professional staff who go above and beyond to address the unique needs of each customer. The reviews highlight the dedication and expertise of the owner, Ray, who is an Optician. Unlike some optometrists who may rush through exams and provide prescriptions that fall short of the patient's needs, Ray takes the time to carefully listen, understand the customer's concerns, and work diligently to find the best possible solution. This personalized approach has been particularly valuable for customers who have struggled with prescriptions from other providers. One reviewer shared a remarkable story of how Ray's attentiveness and problem-solving skills helped resolve their long-standing vision issues. After multiple unsuccessful attempts by other optometrists, Ray suspected the customer's astigmatism was different in each eye. He then custom-built a pair of glasses with multiple lenses to test his hypothesis, ultimately leading to a solution that corrected the customer's vision to 20/20. The reviews emphasize that Optical Source treats its customers with dignity and respect, never making them feel like a mere "profit point." The staff is described as going above and beyond, whether it's sourcing a hard-to-find replacement part for a customer's frames or replacing lenses at no additional cost until the perfect prescription is found. Overall, Optical Source in Clovis, NM is praised for its unwavering commitment to customer satisfaction, its willingness to go the extra mile, and its ability to provide personalized, effective solutions that other providers have failed to deliver. The business is highly recommended for anyone in the Clovis area in need of exceptional eye care.