Cummins Sales and Service

Cummins Sales and Service in Albuquerque is a business known for its expert service and repair of Heavy, Medium, and Light Duty Diesel and Natural Gas engines and powertrains, as well as field and shop service of Cummins Onan Power Generation equipment. They maintain a large inventory of Cummins Genuine parts and allied products. One customer experienced a breakdown 40 miles east of Albuquerque and contacted the business for help. They were immediately connected to a tech named Mike who, although unable to provide a definitive solution without knowing the system codes, recommended driving to their facility for an appointment. The customer was then assisted by a service coordinator named Tanner, who was described as the most kind, calm, knowledgeable, and detailed individual they had ever encountered. Tanner explained the problem, provided cost estimates, and allowed the customer to stay overnight in their secured lot with electricity. Another customer's mil light came on while driving on I-40, indicating a clogged fuel filter. They stopped by the business and were helped by a mechanic named Josh, who ran the codes and informed them that it was safe to keep driving. The mil light eventually went out, and the customer was not charged for the visit. A third customer had a positive experience with the business, praising the service center for being first-class and top-notch. They were helped by a service manager named Josh, a service tech named Martin, and a project manager named Chris, who were all commended for their assistance. Cummins Sales and Service in Albuquerque is highly regarded by its customers for its expert service and helpful staff. They are known for going above and beyond to assist their customers and provide solutions to their engine and powertrain needs.