About AFC Urgent Care Woodbury
Optum Urgent Care is a highly recommended medical facility, praised for its exceptional staff, quick and attentive service, and professional care. The secretarial staff is particularly commended for their superb service, while the nurses and doctors are described as exceptional and knowledgeable. Patients report being seen quickly and treated kindly by all staff members, including Dr. Jessa, who is praised for her attentiveness, thoroughness, and kindness. The check-in process is also efficient, with friendly and helpful receptionists like Emily. The staff demonstrates patience and genuine commitment to patient well-being, often calling to follow up after visits. Medications prescribed often work immediately, helping patients feel better quickly. Patients also appreciate the friendly environment and the overall ease of working with the team. Despite occasional wait times, patients value the prompt diagnosis and treatment provided by the medical team, making Optum Urgent Care a trusted choice for medical needs.
From the moment I walked in and talked to the front desk everyone was extremely kind and welcoming! The intake process was easy and quick and the whole staff was respectful and made me feel comfortable throughout the visit. Would definitely recommend this place to others!
The intake staff was very nice and considerate. They were pretty busy and she did her best to let everyone know about updates on times and apologized for the wait, as well as thanked everyone for their patience.
Place is a joke currently waiting forever they have an online check in system that isn’t connected with their system you check in online and it still doesn’t check you in so you think you’re checked in while it tells you you are. Receptionist has to check you in herself which is pointless for an ONLINE check in system and wait list which isn’t accurate as well. Receptionist has no idea what they do here even though it states online what they provide hence why I made the appointment. So even though I was checked in 4 other people who came in after me went in before me before the receptionist realized I was here and checked in online. What is that considered false...read full review