I bought my travel CPAP machine and accessories months ago and I was very pleased with my purchase and customer service received at the time. I later bought the battery pack from another company for no particular reason. They both had it for the same price. This past week my husband (Samuel Munoz) decided to get his travel CPAP machine and we decided to use CPAP shop again. When we "customized it" I added the battery back assuming it was the small compact travel size they had in their site and I made the mistake of not reading specifically what it was...I own to my mistake. We were told that we have to pay 15% re-stocking fee and shipping which we agreed... read full review
July 2024
Purchased a mask and headgear from this company, fast delivery and product was new. unfortunatley the mask was leaking to much and had to return it, they let me keep the mask and issued a full return for me and saved me the hassle of mailing it back! i will definitely be doing business with them again.
July 2024
I highly recommend The CPAP Shop! Their prices are fair and they provide outstanding customer service! I recently ordered a head strap that was the wrong size and I contacted Debbie who immediately sent me the correct size without any hesitation or me needing to submit another order!! Thank you!!!
I bought my travel CPAP machine and accessories months ago and I was very pleased with my purchase and customer service received at the time. I later bought the battery pack from another company for no particular reason. They both had it for the same price. This past week my husband (Samuel Munoz) decided to get his travel CPAP machine and we decided to use CPAP shop again. When we "customized it" I added the battery back assuming it was the small compact travel size they had in their site and I made the mistake of not reading specifically what it was...I own to my mistake. We were told that we have to pay 15% re-stocking fee and shipping which we agreed... read full review
Purchased a mask and headgear from this company, fast delivery and product was new. unfortunatley the mask was leaking to much and had to return it, they let me keep the mask and issued a full return for me and saved me the hassle of mailing it back! i will definitely be doing business with them again.
I highly recommend The CPAP Shop! Their prices are fair and they provide outstanding customer service! I recently ordered a head strap that was the wrong size and I contacted Debbie who immediately sent me the correct size without any hesitation or me needing to submit another order!! Thank you!!!