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Originally I was planning on giving 2 stars for this review and recommending against the elements spa for any spa or massage needs. Upon arrival the signage for the spa is non existent I ended up behind the main hotel and wandering hallways until I finally reached the front desk. The front desk staff directed me downstairs and to the double glass doors marked as the elements spa. Upon arriving there were two women behind the desk. One a thinner darker haired woman who was just arriving and the other an older dark haired woman with glasses. I have to say the woman in glasses was not very pleasant for someone at a front desk she was very pushy and had a snarky attitude... read full review
I've always wanted the crystal springs experience, perhaps they used to thrive back in the early 2000s compared to today. I had a spa appointment and all went really well, the facility was just ice cold and it was uncomfortable. Even the hot massage bed wasn't enough when the air is cold, i was the only appointment so it was clear they were keeping the place warm for others but this would've made my experience better. Overall everything went really smooth and the masseuse was great.
Wonderful and relaxing experience at the Day spa. I purchased a message with Amanda a deep tissue massage and I walked out so relaxed. Would highly recommend! If, I could go every day, I would.