I probably caught them on a bad day, but I had two simple questions that I wanted to ask, but was welcomed by a customer service agent who was probably having a terrible day. Kept cutting me off. Getting snappy with me. Would not let me speak. Pointed fingers at my subsequent frustration to end the call.10/31 (Tuesday) - 2:00 pm (EST). Whichever agent that works during this hour.
I probably caught them on a bad day, but I had two simple questions that I wanted to ask, but was welcomed by a customer service agent who was probably having a terrible day. Kept cutting me off. Getting snappy with me. Would not let me speak. Pointed fingers at my subsequent frustration to end the call.10/31 (Tuesday) - 2:00 pm (EST). Whichever agent that works during this hour.