The process from start to finish was just so easy and fast. Hannah and the rest of the team were so sweet and helpful. They have beautiful flooring for all of your needs. I would recommend them over and over again!!!
September 2024
I walked into Rich's not really sure of what I wanted for my flooring project-and I am a terrible decision-maker when I think I do know. But Maria, the sales associate who assisted me, was knowledgeable and thorough, pointing out some pros and cons of various options that I may not have considered, showing me the range of options within various floor types, and was patient and helpful as I changed my mind three or four times! After I placed my order, a gentleman (I'm sorry-I don't recall his name, although he introduced himself), came to my home to measure, and explained in detail the installation process In a friendly yet professional manner. He gave me... read full review
July 2024
Couldn't have asked for a better experience. We have been looking to replace our flooring for awhile and nothing was meeting our expectations until my husband saw a post from a friend on social media that they had their floors done. He reached out and they had a great experience so we decided to give them a try. From the first time we walked into the showroom everyone was so friendly and helpful. After being totally overwhelmed my husband went back and chatted with Chris who gave him so much information. We went back and walked around for over and hour trying to decide what samples to bring home... yes they let you bring flooring samples home to try out in your... read full review
The process from start to finish was just so easy and fast. Hannah and the rest of the team were so sweet and helpful. They have beautiful flooring for all of your needs. I would recommend them over and over again!!!
I walked into Rich's not really sure of what I wanted for my flooring project-and I am a terrible decision-maker when I think I do know. But Maria, the sales associate who assisted me, was knowledgeable and thorough, pointing out some pros and cons of various options that I may not have considered, showing me the range of options within various floor types, and was patient and helpful as I changed my mind three or four times! After I placed my order, a gentleman (I'm sorry-I don't recall his name, although he introduced himself), came to my home to measure, and explained in detail the installation process In a friendly yet professional manner. He gave me... read full review
Couldn't have asked for a better experience. We have been looking to replace our flooring for awhile and nothing was meeting our expectations until my husband saw a post from a friend on social media that they had their floors done. He reached out and they had a great experience so we decided to give them a try. From the first time we walked into the showroom everyone was so friendly and helpful. After being totally overwhelmed my husband went back and chatted with Chris who gave him so much information. We went back and walked around for over and hour trying to decide what samples to bring home... yes they let you bring flooring samples home to try out in your... read full review