Elegance Hair Braiding

May 2024

I had a terrible experience at this salon today. Within an hour of leaving, my freshly retwisted locs unraveled completely. When I returned to the salon, they refused to listen, blamed me, and spoke in their own language amongst each other when I was talking to them, making me feel disrespected. Despite giving a generous tip, they wouldn't reschedule at a convenient time for me, ignoring the fact that I live in West Philly, not Trenton. Their lack of professionalism and accountability is appalling. Avoid this place at all costs!

Jul 2021

my appointment was at 10 am and she showed up at 10:30. I showed her how i wanted my hair, regular size knotless braids. I was wondering why it was taking so long to finish, it was because she did the smallest braid ever. Many kids running around, it doesn’t smell the best in there. And they always stop doing the hair to go eat.My little cousin also went their she told them and showed them a picture of large knotless braid and they is a middle part. the braided but a braid right in the center of her head and it didn’t look right. the braided made my cousin take out the braids and part her own hair. they she said that it still didn’t look right. 2 of the braiders...read full review

Jun 2021

Made a appointment to get my hair done. Confirm the appointment that morning to make sure everything was good to go. Left work early so I would be on time. When I arrived the door was lock, all the lights were off and closed sign was up. Never called me to let me know the appointment was canceled nor did they call me to reschedule. Poor customer service. Will not be using their services.