PEARL VISION - Michael J. Iuliano, OD

May 2024

First day I was there great service ( I was the only one there). Planned a return trip today to buy sunglasses and place an order for new glasses. The whole day was probably gonna cost close to $1000. The person I wanted to assist me was with somebody else so three other sales associates asked me and I told him I wanted to wait for this particular person. I don't believe anybody told him . when he was done with the people he was working with he disappeared. I was there a good half hour and then I felt silly so I left , did some other shopping and had lunch. I called back to the store to see if he had returned and I would like to come over and at least buy sunglasses, the girl who answered told me she would give him the message when he was done with another customer. Well, the store is now closed and I got no call , i had been hanging out in a 5 mile radius so I could just go over. So with no satisfaction twice today, I can say I will not be buying the Prada frames plus prescription lenses nor the Maui Jim sunglasses. Thank you to the store employees for saving me money today!

Nov 2022

Poor office management with very long wait times and inaccurate exams. The glasses they made me were far too strong leaving me with headaches and unable to focus. I'm back for a recheck and waiting almost an hour to see the doctor. Staff is very rude

Dec 2021

The customer service at this location is the excellent. Every time I go I have such a pleasant experience. If you have any eye care needs visit this location! You will not be disappointed. They are very patient as I am very indecisive and take a long time to find the perfect glasses. They did not rush me and they understood my needs and wants. Definitely recommend