About Hand & Stone Massage and Facial Spa
Hand & Stone Massage and Facial Spa offers high-quality massage and facial services at affordable prices. The spa aims to make these luxuries accessible. Customers describe the atmosphere as relaxing, with a pleasant scent in the reception area. The staff, including both front desk personnel and therapists, are consistently praised for their friendliness and professionalism. Clients recommend booking appointments in advance as services tend to fill up quickly. Therapists are commended for their skill and expertise, with specific mentions of Allison for massage and Marissa and Michelle for facials. Those who have experienced facials highlight the quality of service and the personalized attention provided by estheticians, who incorporate extra touches like arm and hand massages. Many reviews emphasize the relaxing environment, the friendly staff, and the professionalism of the spa. Customers often feel well cared for, whether enjoying a prenatal massage, a facial, or simply relaxing during their visit. The cleanliness of the rooms and bathrooms is also frequently mentioned, contributing to the overall positive experience. Employees like Lauren and Ashley are praised for their outstanding customer service, helping to retain repeat customers.
Ashley was great! She took the time to dig into my account and figure out a couple billing / account credit concerns I had.. big shout-out and kudos to Ashley for outstanding customer service, its employees like this that retain repeat customers!
I received a gift certificate to this Spa. I was able to make an appointment right away, very friendly receptionist. My massage was good. The masseuse was on point. Will be returning for a facial.
My first time here! We just moved to the area and the experience was extremely pleasant and relaxing…. The staff is very nice and the therapist that I had, Shirley was excellent and also extremely personable!