Salerno Duane Ford Service and Parts

Nov 2023

Service review Was actually fairly pleased with the service here. It seems to be a small operation so the staff are very friendly. And they take the time to explain what they are doing. Definitely better than the service that I'm used to receiving at Toyota. They do have a shuttle service as well as a few seats. And wifi. Unfortunately there are no desks to work, nor are there many outlets. Had a few snacks available + water.

Sep 2021

They are extremely helpful. They were about to close but they lady at the front desk came out to inspect my car and provide a plan to fix. The only reason I gave them 4 stars instead of 5, was because they work on ford only and not nissan which I have. There were a lot of cop cars parked outside so they must be very good at their job.

Dec 2020

Amazing customer service ! I was greeted promptly by Joe and he took care of all of my needs. He explained things in terms I understood and did not take advantage of me not knowing about cars. Service was speedy and communication was great through the process.