About Salerno Duane Ford Service and Parts
Salerno Duane Ford Service and Parts offers exceptional customer service with a friendly and helpful team. Customers appreciate the staff's willingness to go the extra mile, as seen when one customer received quick assistance fixing a backup sensor without an appointment. The service is efficient, and the waiting area is equipped with comfortable lounge chairs, a beverage station, and a wall-mounted TV. While there are limited workspaces and outlets, the availability of Wi-Fi and snacks makes waiting more pleasant. The team keeps customers informed about their vehicle's status, including recalls. Overall, Salerno Duane Ford Service and Parts is highly recommended for its accommodating staff and quality service.
I stopped by early in the morning without an appointment after knocking a backup sensor out of place on my rear bumper. Raphael came outside right away, was incredibly kind, and had it fixed within minutes. I couldn’t be more appreciative. I’ll definitely be bringing my car back here for future service!
The service here is best in class! Very efficient flow and the staff are so nice and accommodating. The office has a setup for working while you wait. Just ask for the wifi info. They offer a beverage station, wall-mounted TV with comfortable lounge chairs, and shuttle services if you want to drop off your vehicle. I highly recommend supporting them!
Service review Was actually fairly pleased with the service here. It seems to be a small operation so the staff are very friendly. And they take the time to explain what they are doing. Definitely better than the service that I'm used to receiving at Toyota. They do have a shuttle service as well as a few seats. And wifi. Unfortunately there are no desks to work, nor are there many outlets. Had a few snacks available + water.