Reviews for Ed Lane Plumbing Inc
Write a reviewHours
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: ClosedSunday: Closed
Ratings
Google: 3.2/5 Nextdoor: 1 ❤️Ed Lane Plumbing Inc
114 Berlin Rd, Stratford
Directions Call Suggest an Edit
Bathtub would not drain. Hired Ed's team to unclog. Whatever his technician did while trying to unclog the pipe popped some kind of seam under the tub. Now my full tub of water empties through the floor into my man cave below destroying the drywall and ceiling tiles.When confronted his response was "this kind of thing is possible when trying to fix issues like this"- which I totally understand and agree with but he didn't have an answer as to why they didn't simply drain the tub beforehand, especially when you know there's a good chance of a problem like this happening.He got very defensive, didn't offer to fix the damage, and then handed me an invoice for$293. Icing...read full review
The maintenance person did not even bother to follow instructions and confirm the actual work needed. He took it upon himself to do his own thing. When we told him that he failed to do the work that was requested. He became disrespectful. He charged us over 300 USD for unclogging a drain, stop a leak and clean up, and failed to complete the cleanup and ensuring the leak had stopped. Did not even bother to evaluate any of the plumbing issues in the house for which he was called to complete.
Ed Lane Jr. Came out to my home today for a new bathroom. He ran water and drain lines. He w as so courteous and clean. And I am a clean freak!! He made sure everything was done to perfection . The price was very reasonable for what I got. I highly recommend this company not just for plumbing but also for all of your bathroom interior.