Care Station Medical Group Springfield

Care Station Medical Group Springfield is a medical clinic that offers fast and comprehensive medical care for unexpected illnesses and injuries. The clinic is known for its friendly and professional staff, reasonable waiting times, and top-notch medical services. Patients generally have a positive experience with the doctors, who are described as great. However, some have encountered issues with the billing and administrative staff. Patients have reported difficulties in making appointments over the phone, with staff members who have heavy accents and may not fully understand or listen to their concerns. Additionally, some patients have experienced disrespectful behavior from the front desk staff, who can be perceived as dismissive or rude. Despite these administrative challenges, the clinic is praised for its skilled physicians, including Dr. A. Mansour and Dr. M. Singh, as well as the competent Physician Assistants. Overall, Care Station Medical Group Springfield provides reliable medical care, but improvements in the customer service and administrative processes could enhance the overall patient experience.