Plainfield Animal Hospital: Blaicher Kurt E DVM

Jan 2024

Always helpful and great staff! Front desk is always helpful when I call and Drs may not get back to me right away when I call and leave a message, but I do get a call back within 24-48 hours. Will be back again for sure!

Jan 2024

We have been a patient for Over 30 years with our family fur babies. However for the past year the atmosphere and attitudes are very different. We are currently dealing with our cat needing to have a growth removed. Our vet is Dr. , however brought our cat back in to see Dr Lyons as she is the surgeon. We spend thousands annual there on our pets and cat who is in senior care 2x year, labs, visit charges, testing and food. Discussed the cost of surgery with Fr Lyons who directed us as practice to the Office manager - Christina. I have called her daily speaking to gate keepers asking what my "issue" is and having people call me back on her behalf but absolutely no call or conversation from her. It's like she doesn't want to talk to the practices clients - I am outraged and taken back. I am also told the process, procedures and pricing is set my "corporate". I asked what that meant and who that was to which no answer. If this practice is not run and operated locally this is news to me and explains so much of what I am experiencing lately. I want local management and care with a customer focused mentality! I am still awaiting Christina's call back and plan to go in Sunday to speak with Dr Loomis to get to the bottom of all this. Very disappointed.

Apr 2023

Dr. Boyce is knowledgeable and compassionate! She shows genuine care for the animals she cares for and the pet's caregivers. Friendly, knowledgeable, caring, and professional. The best.