From Momentum Home
At Momentum Home, we’ve redefined renovation. With highly-skilled teams dedicated to helping you and your family every step of the way, we ensure a customer experience that is second-to-none. Premium Materials & Components We only utilize top-tier equipment that you’ll be able to rely on for decades after your home’s upgrade. Industry-Leading Quality We always promise high quality, sustainable workmanship with a lifetime warranty on your new system. Above Average Customer Warranty We stand by our products and service. All of our customers receive a minimum of a 30-year guarantee on the materials we use to renovate your home.
DO NOT use this company. The customer service is horrible. They are borderline fraudulent. We've been waiting since April for them to fix an issue with our panels. They'd tell us the parts arrived and then schedule an appointment. Then they don't show up for that appointment. When we call and ask why they didn't show, they tell us the part didn't arrive. And that they will have someone call us. This is the cycle that's been happening since April. Take your business somewhere else.
I'm back with another review I've been chasing this leak numerous times on the roof I go up today to seal up the edge of the roof as I'm working my way down I notice dried up silicone ..to my surprise I count 10 holes in roofing membrane that line up with the other brakets on roof.I look over the whole roof I find 6 more..So I will be filing a lawsuit for damages..it's obvious this has been my problem for years..and i will have upper roof portion looked at by professional since all i see is white rubberized stop leak everywhere.
They are con artists. They promised good communication and opportunities to look at all the plans and fine print. After ghosting us for a month after the engineering assessment we figured they decided our house wasn't good for solar. Instead they were pulling permits to start work that we hadn't approved. Now they won't take no as an answer. They try to strong arm you into installation.***Update***I wrote to marketing who forwarded on my concerns. The person who reached out to me was the same person were were already having a difficult time working with. He was very selective in listening to our concerns. He addressed one concern while disregarding many others. We have walked away from doing business with Momentum but they are still saying they are going to send us an invoice for the work they have already done (which the original sales rep said we would not be charged for). Additionally, some of the work done to date was not signed off on by us. The sales rep had outlined for us different stages of the project and where our approval would be needed at each step. Momentum went right through multiple stages, including pulling permits, without our sign off.